Our Team & Story

Get to know the team & story behind novo stays

Our Story

In late 2019, we saw a need for high-quality, comfortable short-term stays in Stoke-on-Trent, especially for visitors and temporary workers. Frustrated by limited options, we founded Novo Stays®. 

Today, we’re proud to be the region’s leading provider of serviced accommodation, offering spacious apartments and homes in convenient locations. We have also expanded our services into the North West of England.

From welcoming business professionals to providing a restful haven for families, we go above and beyond to ensure every guest feels at home. 

Our dedicated team is always on hand to assist with guest needs. 

Whether you’re here for a short visit or an extended stay, Novo Stays® offers the perfect blend of comfort, convenience, and personalised service.

Did You Know?

We’re incredibly proud of what our small, yet ambitious team has accomplished since we launched in 2019.

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The Dream Team

Ollie Whtehouse

Co Founder & Managing Director

Sarah Chapman

Co Founder & Director

John Chapman

Co Founder & Director

Wendy Colgrave

Finance Manager